Brother Printer Job Stuck in Queue

If your Brother printer is stuck in the job queue, you may be experiencing a frustrating delay in your printing activities. You send documents to print, but nothing happens, while files continue to pile up in the queue. This problem, which can occur on both Mac and Windows computers, is often caused by outdated drivers, corrupted print files, or a blocked print spooler. Fortunately, it's a common problem with simple solutions that can help you get your printer up and running quickly.

Why Printing Jobs Get Stuck in Queue

A breakdown in communication between your computer and the printer usually causes a printing job to get stuck in the queue. This could be due to a corrupted file, incomplete print data, or a paused spooler service. Sometimes, network disruptions, paper jams, or insufficient printer memory can cause jobs to become stuck or freeze. Even one failed print command can block all subsequent commands. If you are using a wireless connection, a weak signal or loss of connectivity could disrupt the queue. Being aware of these causes makes it easier to implement the appropriate solution before the problem worsens.

Steps to Fix Printer Jobs Stuck in Queue

To clear printer jobs stuck in queue, follow these steps based on your device:

On Windows:

1. Press Windows + R, type services.msc, and hit Enter.
2. Locate Print Spooler, right-click, and select Stop.
3. Navigate to C:\Windows\System32\spool\PRINTERS and delete all files inside.
4. Go back to the Services window and restart the Print Spooler.
5. Restart your printer and try printing again.

On macOS:

1. Go to System Preferences > Printers & Scanners.
2. Select your Brother printer and open the print queue.
3. Cancel all pending jobs.
4. Restart your printer and resend the document.
5. If the issue continues, reinstall or update your Brother driver.

These steps typically resolve any issues with a Brother printer job stuck in the queue and restore smooth printing.

Preventing Queue Problems in the Future

To avoid print jobs getting stuck again:

• Keep your Brother printer drivers and firmware updated.
• Restart your printer and computer regularly to clear memory and cached data.
• Ensure a reliable Wi-Fi connection if printing wirelessly.
• Avoid cancelling print jobs mid-way unless necessary.
• Don't overload the queue with multiple large documents at once.

Routine maintenance and updated drivers can help prevent the 'printer jobs stuck in queue' error from becoming a regular issue. If the problem continues, it may indicate a deeper system or driver conflict that needs expert support.