How to Connect an Epson WorkForce 3620 to WiFi?

Struggling to connect your Epson Workforce 3620 to WiFi? You're not alone — this is one of the most common issues users face when setting up their printer for wireless use. Whether you're trying to print from a laptop, desktop, or smartphone, a reliable WiFi connection is key. In this blog, we will guide you through step-by-step instructions to connect your Epson WorkForce 3620 to WiFi, thereby avoiding frustrating issues like the Epson printer not printing even after a successful setup.

Start With the Basics: What You Need

Before you begin the WiFi setup process, you need to prepare. Here's a quick checklist:

• A working wireless router with your WiFi (SSID) and password.
• Your Epson WorkForce 3620 printer has powered on and is showing the home screen.
• A laptop, PC, or mobile device connected to the same WiFi.
• The Epson printer driver and setup utility are installed (you can download them from the Epson official website).

Often, users get stuck simply because the printer is too far from the router or connected to the wrong band. Epson printers generally work best with 2.4GHz networks, not 5GHz — so ensure you're on the correct one.

How to Connect via Printer's Control Panel (WiFi Wizard)

This is the most straightforward method to connect your Epson Workforce 3620 to WiFi:

• WiFi is the equivalent of the Home button on the printer.
• Navigate to WiFi using the arrow buttons.
• Choose WiFi Wizard — this option will scan for nearby networks.
• When your network name appears, please select it and enter your WiFi password using the on-screen keyboard.
• Wait for the "Connection Successful" message to confirm setup is complete.

If the connection does not work, retype the password slowly and make sure you're in range of the router. Connection failures are often caused by dropped signals or incorrect password typing in most situations.

Use WPS for Instant Wireless Setup

If your router has WPS (WiFi Protect) support, the steps are even more straightforward:

• On your printer, proceed to WiFi> WiFi Setup> Push Button Setup (WPS)
• Press the WPS button on your router for 3 to 5 seconds.
• The printer will install automatically without needing a password.

This method is ideal for non-tech users or offices where network credentials are hard to access. Ensure the printer is within range of the WiFiWiFinal.

Set up Using Epson Software (PC or Mac)

Sometimes, using Epson's setup utility on your computer offers a smoother experience, especially if you've had previous setup errors.

• Visit Epson's official support page and download the latest Epson Software Setup Utility for the Workforce 3620.
• Install and launch the program, then choose Wireless connection as the setup type.
• The software will detect your printer and request your network information.
• Enter your WiFi password and complete the on-screen instructions.

This method also automatically checks for firmware updates and helps resolve any Epson Printer Setup Errors during installation.

Mobile Setup via Epson iPrint App

Want to print from your phone or tablet? The Epson iPrint App makes it easy.

• Download the Epson iPrint App (available for both Android and iOS).
• Open the app and select 'Printer is not selected' to search for your device.
• Ensure your phone is connected to the same WiFi network.
• If your WiFi is not showing up, you can add it manually from its IP address (found under the network settings of your printer).

This mobile installation is best suited for homes where laptops are not used often, but mobile printing is heavily demanded.

Common WiFi Setup Issues and How to Fix Them

Sometimes, even after a successful connection, users find that their Epson Printer is not printing. Here's what might be going wrong — and how to fix it:

• Incorrect printer selected: Go to your device's printer settings and ensure the Epson Workforce 3620 is set as the default printer.
• Printer shows 'offline': This often occurs after a WiFi disconnection. First, check the printer and the router.
• Print queue stuck: Clear the print queue or restart the Print Spooler service (on Windows).
• Driver issue: Uninstall and reinstall the Epson driver using the latest version available on the official Epson site.

These issues are often linked to software communication errors between the printer and your device, and are frequently misdiagnosed as WiFi problems.

Check WiFi Setup Errors Using Network Status Sheet

To confirm if everything's in place, print a Network Status Sheet:

• Go to Home > Setup > Network Settings > Network Status.
• Select Print Status Sheet.
• This sheet will show your printer's IP address, signal strength, and connection mode.

If the IP address is missing or signal strength is low, you may need to reposition the printer or assign a static IP address through your router.

Paper Jam During WiFi Setup?

Most users encounter an Epson paper jam during initial setup or test printing. To troubleshoot:

• Remove the paper tray carefully and inspect for any jammed sheets.
• Check and clean paper feed rollers.
• Reload new, correctly aligned paper into the tray.

Paper jams can halt setup processes and even cause false errors, such as "Printer is not responding." Always rule out this possibility before proceeding with troubleshooting.

Final Setup Checklist

Before you begin printing, double-check the following:

• The printer is connected to the correct WiFi.
• The drivers are Wi-Fi and updated.
• You've printed a test page successfully.
• Your devices (PC/mobile) can detect and use the printer.

If all boxes are ticked, your Epson Workforce 3620 is ready to print wirelessly.

Still Facing Issues?

Sometimes the issue is not with the setup steps but with advanced network settings, router firewall restrictions, or corrupted software drivers. If you see errors like:

• "Invalid IP address"
• "Printer not responding"
• "Cannot find wireless network"

…you might benefit from expert-level assistance.

Visit PrinterITHelp.com

Contact our certified printer technicians for a quick remote setup and issue resolution.

Final Thoughts

Setting up the Epson Workforce 3620 over Wi-Fi is easy if you follow the proper steps, and it's even easier if you avoid common issues such as network mismatches, firmware bugs, or password errors. Whether you're printing from a phone, PC, or tablet, a stable wireless connection enhances the usability of your printer.

Keep in mind, connection is just the beginning. If you notice any errors in setup or encounter problems during installation, identifying the root of the issue quickly can save you from more significant problems later.