Epson Printer Job Stuck In Queue

Printing problems often start when a document stays waiting and does not move forward. An Epson printer job stuck in queue issue usually means the system sent the print command, but the printer could not complete it. Because of this, new print jobs also stop working. This problem mostly appears due to paused services, connection issues, or driver problems. The printer hardware is rarely at fault, but the computer fails to clear the pending task, which leads to an Epson print job stuck in queue situation.

This situation can be frustrating when printing is urgent. The good news is that this issue can be fixed by clearing the queue and checking a few system settings. 

Reasons for documents stuck in print queue

Print jobs may get stuck for different reasons. Identifying the root cause helps resolve the issue more quickly and effectively.

Printer service not responding

When the Print Spooler service stops working, documents cannot move forward. This often causes an Epson print queue stuck problem, where files stay waiting even after being canceled.

Connection or communication issue

If the printer loses connection with the computer, the job may freeze. This can happen with both USB and wireless printers and often leads to an Epson printer stuck in queue issue.

Job stuck during the cancel process

Sometimes a job does not close properly and remains frozen. This causes the Epson printer stuck on canceling issue, which prevents other print requests from being processed.

Driver-related problems

Outdated or damaged drivers can interrupt printing. When this happens, users may face an Epson printer job stuck error again and again.

How to fix Epson print jobs stuck in the queue

Check connections

First, it is important to check the printer and computer connection because weak or broken connections often cause print jobs to get stuck.

• Make sure the printer and computer are connected to the same Wi-Fi network, and the signal is stable.
• If you are using a USB cable, check that it is not loose or damaged and replace it if needed.
• Carefully open both the front and rear covers of the printer to check inside.
• Clean the printer rollers gently to allow smooth paper movement.
• After cleaning, close all printer covers properly.

Clear print queue

Sometimes, when too many print commands are sent at once, the system becomes overloaded and printing stops. In this case, documents stay stuck in the print queue and do not delete, which results in a job stuck in queue situation.

To start printing again, clear the print queue by following these steps:

• Open Settings on your computer.
• Go to Printers or Devices and Printers.
• Open the printer options and click on Print Queue.
• Select Cancel all documents to clear the queue.

After this, printing may start again. If the issue continues, move on to the next steps.

Restart Print Spooler service

The Print Spooler is a background service that manages print jobs between the computer and the printer. If this service stops working, print jobs remain stuck.

• Press Windows + R to launch the Run window.
• Type services.msc and press Enter.
• Find Print Spooler in the list.
• Right-click on it and select Stop.
• After a few seconds, right-click once more and choose Start.

Once the service restarts, try printing a test page.

Update or reinstall the printer driver

If the print jobs are still queued, the printer driver could be outdated or corrupted. This often prevents the print job from being processed and results in a freeze on the printer.

• Navigate to Settings, then open Printers & Scanners to access printer controls.
• Select your Epson printer from the available list and open its settings.
• Check for the availability of an update for the driver and install it if an update is found.
• Remove any update option listed, or remove the current driver itself.
• Download the driver from the Epson website. 
• Install the driver and then turn off the computer.

After reinstalling the driver, the print queue should work normally, and documents should print without delay.

 

Need Professional Help?

If printer job stuck in queue issues are not resolved after following all the steps, then taking help from a professional person can prove to be very helpful in saving time and effort. Printer IT Help ensures to provide assistance in printer queue troubleshooting issues.